CRA client work. Names withheld.

Engagements CRA has delivered

Two client engagements. The organization names stay off this page.

Services organization, multi-site industrial company

Time, budget, and enterprise architecture

Technicians and engineers needed one place to record time on customer projects and see whether each project was still inside its budget. The projects in the application are with Apple, Meta, Google, TSMC, and other technology companies, and the work is at those customers' data centers.

CRA provides enterprise architecture for this organization, leads requirements gathering and client working sessions, and deployed and maintains the infrastructure. Optimus Talentum designed and developed the application. It is a Python web app in the customer's Azure tenant, used as a progressive web app.

About 113 people use it. Production has run since early 2026 with no reported downtime.

Multi-clinic community health center

Azure migration and managed services

A Federally Qualified Health Center with more than 30 clinics uses Epic as the electronic health record, with more than 40 additional applications across dental, radiology, and labs.

Following a security incident, the organization selected CRA as its trusted services partner to migrate the environment to Azure and provide ongoing managed services. Optimus Talentum is the Microsoft Cloud Solution Provider for licensing.

Once the migration is complete, CRA will evolve the technology stack to cloud-native services.

Representative Microsoft outcomes

These examples are drawn from published Microsoft results. They are not CRA client engagements.

About these case studies

The examples in Representative Microsoft outcomes illustrate scenarios achieved with Microsoft technologies. They are drawn from Microsoft Customer Stories and Forrester Total Economic Impact reports. They are not CRA client engagements.

Cloud Migration & Modernization

Infrastructure transformation and modernization outcomes across industries

Large Insurance Firm

Financial Services

Challenge

Legacy actuarial servers delayed model execution by approximately one week.

Solution

Migrated actuarial workloads to Azure SQL (PaaS/IaaS).

Outcome

Model runtime reduced to 1–2 days; infrastructure costs reduced by 40% over 3 years.

National Food Distributor

Distribution

Challenge

On-prem SQL and file servers bottlenecked peak-demand operations.

Solution

Migrated 60+ servers and SQL databases to Azure.

Outcome

Improved uptime and remote productivity.

Global Bank

Financial Services

Challenge

Over 250 on-prem Pega servers slowed customer onboarding.

Solution

Automated Pega workload deployment to Azure using infrastructure as code.

Outcome

Provisioning reduced from days to hours.

Retail Enterprise

Retail

Challenge

Legacy SQL Server delayed reporting by several hours.

Solution

Migrated EDW to Azure Databricks.

Outcome

Reporting time reduced by 75%; infrastructure cost down 30%.

Applied AI

AI adoption and automation achievements across business functions

Asset Manager

Financial Services

Challenge

Analysts lacked a unified productivity platform; high friction in research workflows.

Solution

Rolled out M365 Copilot to 5,000 users.

Outcome

Data-gathering time reduced by 38%; analyst prep cycle shortened from 3 days to 1.

State Agency

Government

Challenge

Form processing backlog delayed benefits.

Solution

Azure OpenAI + Power Automate.

Outcome

Backlog down 95%; processing time from 5 days to under 1.

Bank

Financial Services

Challenge

Long wait times for mortgage eligibility help.

Solution

Internal Copilot for bankers via Copilot Studio.

Outcome

First-response time cut by 70%; FTE load down 15%.

Global Manufacturer

Manufacturing

Challenge

Static reports lacked predictive insight for planning.

Solution

Power BI + Azure OpenAI + Fabric.

Outcome

Inventory overstock down 12%; forecasting accuracy up 33%.

Data Estate Modernization

Analytics and data platform transformation results

Global Retailer

Retail

Challenge

Disparate platforms across brands delayed campaign effectiveness.

Solution

Azure SQL + Microsoft Fabric; unified analytics across brands.

Outcome

Real-time reporting for executives.

National Bank

Financial Services

Challenge

Compliance reporting took 10+ days with manual aggregation.

Solution

Azure Synapse + Microsoft Purview.

Outcome

Reporting cut to under 24 hours; improved audit transparency.

Healthcare Network

Healthcare

Challenge

Clinical, billing, and operational silos delayed decisions.

Solution

Fabric lakehouse + Purview governance.

Outcome

Data prep time reduced by 60%; stronger governance.

Insurance Company

Insurance

Challenge

Actuarial simulations took 4+ hours on legacy systems.

Solution

Azure Databricks + Fabric.

Outcome

Simulation time reduced to 1 hour; expanded coverage.

Security & Compliance

Security modernization and compliance achievement outcomes

National Retailer

Retail

Challenge

MFA/endpoint protection coverage varied; breach risk up.

Solution

Entra ID MFA + Defender for Endpoint.

Outcome

Coverage to 98%; security incidents down 70%.

Global Law Firm

Legal

Challenge

No DLP/Insider Risk; exfiltration risk unmitigated.

Solution

Microsoft Purview with Insider Risk.

Outcome

Proactive detection and risk-scoring workflows.

Investment Bank

Financial Services

Challenge

Siloed logs delayed forensics.

Solution

Unified logs via Microsoft Sentinel.

Outcome

Mean time to detect/investigate down 40%.

Healthcare Network

Healthcare

Challenge

Legacy AV lacked endpoint visibility/protection.

Solution

Defender for Endpoint.

Outcome

Detection coverage to 95%; centralized incident response.

Cost Optimization

Infrastructure and licensing cost reduction achievements

CPG Manufacturer

Manufacturing

Challenge

Dev/test environments ran 24/7, driving idle compute costs.

Solution

Azure Automation to shut down VMs after hours.

Outcome

Compute costs down 45%; approximately $500K annual savings.

Investment Bank

Financial Services

Challenge

Unused VMs and over-provisioning.

Solution

Azure Advisor optimization; auto-shutdown schedules.

Outcome

Monthly compute expenses cut by 40%.

Retail Chain

Retail

Challenge

Duplicated App Services across regions.

Solution

Consolidation; autoscaling; standardized SKUs.

Outcome

$400K annual cloud cost reduction.

Global Software Firm

Technology

Challenge

No tagging/budgeting; billing errors.

Solution

Azure Policy + tags; chargeback model.

Outcome

Avoided $250K in untraceable costs.

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